Geospatial Application Engineer

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Non-Union Position
Applications Support Group 4;
Portland,Oregon (US-OR)

Hybrid scheduleavailablefor Oregon & Washington residents.
Regular FT, Exempt
Posting # 5663

About Us:

At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve.

Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry.

In addition to environmental stewardship, we’re also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility.

About The Team:

NW Natural's IT&S Enterprise Applications organization supports the enterprise systems that keep our field operations and geospatial platform running. Within that organization, the Back Office Operations team is responsible for the day-to-day health of the applications our business relies on, partnering across IT&S — including database administration, infrastructure, cloud, network, service delivery, and cybersecurity — as well as with business teams and external vendors.

This is an exciting time to join this team. NW Natural is modernizing its enterprise GIS platform from the legacy Esri Geometric Network to the Esri Utility Network, with go-live planned for September 28, 2026. This newly created role is central to supporting the future‑state platform, giving you the opportunity to shape how a modern, Esri‑native environment is operated and sustained for years to come.

NOTE:

This hybrid position is based at our headquarters in downtown Portland, Oregon. Candidates must reside within commuting distance of the office or be willing to relocate to the Portland metropolitan area. Employees are required to work onsite Tuesdays through Thursdays each week, with remote work flexibility on Mondays and Fridays, subject to business needs. This schedule supports collaboration, connection, and team engagement while providing flexibility for focused remote work.

Responsible for the configuration, administration, and ongoing technical support of NW Natural's enterprise geospatial platform and its integrations. This role keeps NW Natural's geospatial systems stable, available, and performing well following the modernization from the legacy ArcFM/Geometric Network environment to the modern Esri-native platform. Supported systems include the Esri Utility Network toolset (ArcGIS Enterprise, ArcGIS Pro, ArcGIS Experience Builder, and ArcGIS Workflow Manager), Safe Software FME (FME Form and FME Flow) used to move and transform data between systems, and IQGeo, a mapping application with both back‑office (desktop/web) and mobile app capabilities.

Together, these systems help NW Natural's back‑office teams and field crews view, manage, and update the utility asset, network, and work information they rely on every day.

This position sits within NW Natural's IT&S Enterprise Applications Back Office Operations team. The engineer serves as the primary point of contact for the GIS team and the business, resolving incidents and service requests, implementing enhancements and configurations, and coordinating technical support work with NW Natural's managed services provider (MSP) and software vendors. This role is a key contributor to requirements analysis, configuration, triaging incidents, testing, and documentation, and partners closely with other IT team support and service providers to keep this Tier 1 platform healthy and reliable.

• Act as the primary point of contact supporting the GIS team and business users, resolving incidents and service requests through the NWN ITSM process and Microsoft Azure Dev Ops (ADO), and escalating advanced issues to the appropriate senior engineering, DBA, infrastructure, GIS Managed Services Provider…