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Hybrid Tier 1 Tech Support Specialist – Service Desk
Remote / Online - Candidates ideally in
Longmont, Boulder County, Colorado, 80502, USA
Listed on 2026-08-29
Longmont, Boulder County, Colorado, 80502, USA
Listing for:
Intrado
Full Time, Remote/Work from Home
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Intrado is seeking a Tier 1 Technical Support Specialist on our Life & Safety team in Longmont, CO. This role provides initial response and basic troubleshooting for customer or internal issues, answers calls, and dispatches to Tier II as needed, with the option to work from home at least two days.
The ideal candidate has 2+ years of customer service, basic PC hardware and Windows knowledge, and familiarity with MS Excel, Word and Outlook.
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