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Enterprise Desktop & Field Support Technician - Remote

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Koniag Government Services
Remote/Work from Home position
Listed on 2026-08-29
Job specializations:
  • IT/Tech
    Desktop Support, IT Support, HelpDesk/Support, Computer/Desktop Engineer
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Enterprise Desktop & Field Support Technician - Remote-ready

Koniag IT Systems, LLC is seeking a Desktop/Field Support Technician to provide Tier 2 desktop and field support for CLIENT staff across Washington, DC and remote locations. You will diagnose hardware/software issues, deploy devices, and support Microsoft 365 tools to keep end-users productive.

The role emphasizes strong customer service, security/compliance awareness, and the ability to resolve most requests autonomously within SLAs.

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