Technical BA; BI Delivery Lead

Job Summary

The Enterprise BI & Analytics Team is the central hub of analytics at Webstaurant Store. We transform billions of data points across marketing, supply chain, and customer experience into trusted data and into actionable insights. Leveraging a modern data stack and innovative Data Ops practices, the team enables smarter decisions, scalable growth, and new opportunities. Senior Technical Business Analysts partner with Stakeholder teams, analysts, and engineers to bring high-visibility and high-impact BI solutions and Data Products to life.

In this role, you will lead the delivery of BI & Analytics solutions.

Senior Technical Business Analysts (STBAs) are trusted partners to stakeholder teams and development teams alike. They strike a fine balance between managing development capacity with stakeholder needs, while working skillfully to set the right expectations across all parties. STBAs own and manage agile sprints, ranging from delivery scope, backlog grooming, leading standups, and coordinating solutions with stakeholders, managers, analysts, and engineers.

STBAs play a key role in delivering BI & Analytics solutions to the business by communicating progress to stakeholders, identifying & alleviating team challenges, and prioritizing high-value BI projects across our backlog. As focus areas for 2026, the Enterprise BI & Analytics Team is deploying new Data Governance and Data Quality programs; experience in this area is a bonus but not required.

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, , IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to communicate technical information to non-technical end users
• Ability to create and support BI documentation, including data product release notes, data flows, and ERDs
• Ability to understand and explain data pipelines
• Experience with querying enterprise data warehouses

• Identify, refine, and plan BI and data product solutions.
• Build and manage the product backlog and delivery roadmap.
• Ensure the smooth delivery of BI & Analytics projects

• Lead agile ceremonies (standups, grooming, sizing, retros, reviews).
• Coordinate with analysts and developers to manage backlog and sprint work.
• Prioritize competing requests and communicate progress clearly.
• Track sprint outcomes, remove blockers, and elevate issues when needed.
• Support long-term planning and integrate strategic initiatives.
• Provide resource allocation recommendations for each…