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IT Support Specialist: Data Center & Remote Hands

Remote / Online - Candidates ideally in
Marion, Linn County, Iowa, 52302, USA
Listing for: ark data centers, LLC
Remote/Work from Home position
Listed on 2026-08-29
Job specializations:
  • IT/Tech
    HelpDesk/Support
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 38000 - 50000 USD Yearly USD 38000.00 50000.00 YEAR
Job Description & How to Apply Below
Position: After-Hours IT Support Specialist: Data Center & Remote Hands

ark data centers, LLC is seeking an IT Support Specialist to respond to client inquiries and resolve issues with remote and on-site support. You will use diagnostics and ticketing tools, work after hours for emergency coverage, and build strong client relationships.

The role emphasizes triage, issue resolution, documentation, and collaboration with the facilities and IT teams to ensure reliable service and security at the data center location.

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