IT Service Desk Manager - Remote
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-08-29
New York, New York County, New York, 10261, USA
Listing for:
Metropolitan Transportation Authority
Part Time, Remote/Work from Home
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, IT Consultant, IT / Software Sales
Job Description & How to Apply Below
Location: New York
Metropolitan Transportation Authority is hiring a Manager, IT Service Desk to lead enterprise IT support across New York agencies, ensuring reliable 24x7 service delivery, strong incident and knowledge management, and high customer satisfaction.
The role partners with infrastructure, cloud, cybersecurity, and application teams to drive modernization, governance, and continuous improvement while mentoring IT Service Desk staff and aligning with IT strategy.
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