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Remote Tier II Tech Support Specialist - Cloud Storage
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-30
Washington, District of Columbia, 20022, USA
Listing for:
Sync.com
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
in Canada is seeking an experienced Tier II Technical Support specialist to join our fully remote team. You will resolve technical, account, and billing inquiries and translate complex concepts into clear, customer-friendly guidance.
You will collaborate with development and product teams, reproduce issues, provide feedback, and help QA validate fixes while delivering high-quality support to millions of users.
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