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Remote Client Advocate — SaaS Support & Solutions
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-08-30
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
Blackbaud
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Blackbaud, powering social impact through technology, seeks a Client Advocate, Staff to help customers maximize our platform and deliver meaningful outcomes. You will own cases across phone, chat, and email channels, troubleshoot issues, and collaborate with teams to improve processes.
You will build product expertise, contribute to knowledge bases, and help scale support with AI-powered tools while maintaining a customer-first mindset.
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