Business Analyst II - Workday

Join Tessera and make a difference. Tessera is a national leader in creating meaningful employment opportunities for individuals with disabilities and veterans. We are a dynamic and growing organization of social entrepreneurs dedicated to building strong communities and delivering exceptional service. About Tessera: A recognized leader in inclusive employment and workforce development. A mission-driven team of innovative and passionate professionals. Operating self-sustaining businesses across 15 states and the District of Columbia, with a workforce of more than 2,000 employees.

Committed to providing outstanding customer experiences across all service lines. Focused on supporting employee growth through robust training, development, and support programs.

Our Bremerton, Washington Home Office supports nationwide operations with a highly skilled and motivated team specializing in finance, human resources, vocational and workforce development, information systems, strategy, business development, communications, marketing, quality, safety, learning, and more.

• Location:
  
  Bremerton, Washington (A remote work agreement will be considered for qualified candidates that live outside of a commutable distance of Bremerton, WA.)
• Type:
  Exempt
• Compensation: $85,200.00 - $ per year
• Work Schedule:
  
  Full-time, Monday–Friday 7:30 am–4:00 pm (flexible start and end times depending on scheduling needs)

As a Business Analyst II, you'll… The Business Analyst II serves as a key member of the Workday team responsible for supporting production operations, delivering system enhancements, and partnering with business stakeholders to improve processes and optimize the use of Workday. This role supports Human Resources, Benefits, Payroll, Recruiting, Workforce Development, Finance, and Operations by gathering requirements, configuring Workday solutions, troubleshooting issues, supporting testing efforts, and delivering small-to-medium initiatives.

The Business Analyst II will own a significant portion of the Workday support queue while developing expertise across multiple functional areas and contributing to strategic Workday projects. The position partners closely with business stakeholders, subject matter experts, project teams, vendors, and internal Workday resources to ensure solutions align with business objectives, compliance requirements, and operational needs.

• Serve as a primary owner of Workday support requests, incidents, and service tickets.
• Investigate, troubleshoot, and resolve Workday issues across assigned functional areas.
• Gather and document business requirements.
• Facilitate stakeholder meetings and working sessions.
• Configure and maintain Workday business processes, notifications, eligibility rules, reports, and organizational structures.
• Support configuration activities across Core HCM, Benefits, Recruiting, Absence, Time Tracking, and related Workday modules.
• Lead small-to-medium Workday projects and enhancements.
• Support larger cross-functional initiatives led by senior team members.
• Facilitate current-state and future-state process discussions.
• Conduct impact assessments and identify risks, dependencies, and process gaps.
• Coordinate testing, validation, and deployment activities.
• Develop and maintain process documentation, training materials, and support procedures.
• Partner with vendors and implementation partners to validate requirements and support solution delivery.
• Monitor recurring issues and recommend process or system improvements.
• Support release testing and post-production validation activities.
• Provide end-user support, guidance, and training as needed.
• Collaborate across HR, Payroll, Benefits, Finance, Workforce Development, Operations, and IT.
• Participate in continuous improvement initiatives that increase efficiency, compliance, and user adoption.

This position is expected to be fully remote and may be performed from any approved U.S. location.

Candidates must maintain a professional home office environment with reliable internet access and the ability to participate in virtual meetings and collaboration.

All Other Duties as Assigned.

• Co…