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Remote Clinical Service Desk Specialist

Remote / Online - Candidates ideally in
Fargo, Cass County, North Dakota, 58126, USA
Listing for: NTT DATA North America
Remote/Work from Home position
Listed on 2026-08-30
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 - 34000 USD Yearly USD 28000.00 34000.00 YEAR
Job Description & How to Apply Below
Position: Remote 24/7 Clinical Service Desk Specialist

NTT DATA Services is seeking an agent for the Provider Clinical Service Desk to handle inbound healthcare calls 24/7. The position requires shift flexibility, including nights, weekends, and holidays, with training conducted during day hours.

You will triage incidents across Epic, Cerner, McKesson and Meditech, document updates, escalate when needed, and drive resolution on a nonstop desk. The role may involve travel up to 10% and occasional lifting up to 25 lbs.

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