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Remote Head of IT Service Management
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83708, USA
Listed on 2026-08-30
Boise, Ada County, Idaho, 83708, USA
Listing for:
Pearson
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Pearson seeks a Head of IT Service Management to lead enterprise ITSM across the organization, shaping governance, standards, and platforms. This leader will own end-to-end governance of the ITSM estate and drive platform excellence at scale.
You will own Service Now and Atlassian platform strategies, define human-AI operating models, and drive 24/7 global service delivery with a focus on continuous improvement and measurable impact for learners and stakeholders.
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