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Senior ITSM & Platform Governance Lead; Remote
Remote / Online - Candidates ideally in
Helena, Lewis and Clark County, Montana, 59604, USA
Listed on 2026-08-30
Helena, Lewis and Clark County, Montana, 59604, USA
Listing for:
Pearson
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Project Manager, AI Business & Operations
Job Description & How to Apply Below
Pearson is seeking a Head of IT Service Management to lead the enterprise-wide ITSM capability within the OCTO office. You will own end-to-end governance of Incident, Change, and Service Now/Atlassian platforms, driving AI-enabled service delivery, automation, and policy in a cloud-native,全球 scale.
You will lead a globally distributed team, set standards, and influence senior stakeholders across technology, product, and business functions.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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