Remote Help Desk Specialist – CBP
Remote / Online - Candidates ideally in
Ashburn, Loudoun County, Virginia, 22011, USA
Listed on 2026-08-30
Ashburn, Loudoun County, Virginia, 22011, USA
Listing for:
Chenega Agile Real Time Solutions, LLC
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Chenega MIOS is seeking a Help Desk Specialist to support the CBP Technology Service Desk in a 24x7 environment. You will be the first point of contact for CBP employees and contractors, delivering initial technical support and service integrity.
Ideal candidates have 1+ year in IT help desk, readiness for rotating shifts, and U.S. citizenship with BI clearance. The role emphasizes security, documentation in Service Now, and cross-team collaboration.
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