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Remote Tier 2 Help Desk Engineer | Advanced IT Support
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-08-30
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
Axiom
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Axiom is seeking a Tier 2 Help Desk Support Technician to provide advanced technical support for end users, workstations, applications, systems, networks, and IT infrastructure. The role fixes issues beyond Level 1, manages incidents per SLAs, and mentors junior staff.
Responsibilities include troubleshooting in Windows environments, Microsoft 365, virtualization, networking, security, and incident/change management while coordinating with project teams. Full remote work option available.
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