Remote Fintech Customer Support Specialist
Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-30
San Francisco, San Francisco County, California, 94199, USA
Listing for:
Mercury Technologies, Inc.
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Mercury Technologies, Inc. is seeking a proactive Customer Support specialist to ensure users are supported across chat, email, and phone. You will resolve account requests, explain complex fintech terms in simple language, and work closely with engineering to improve the product and fix issues.
You’ll help build out Mercury’s customer support and ops infrastructure while maintaining warm relationships with users and driving scalable support processes in a fast-growing fintech environment.
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