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Head of IT Service Management & Platform Governance; Remote
Remote / Online - Candidates ideally in
Montpelier, Washington County, Vermont, 05604, USA
Listed on 2026-08-30
Montpelier, Washington County, Vermont, 05604, USA
Listing for:
Pearson
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Specialist
Job Description & How to Apply Below
Pearson, the world’s leading learning company, is seeking a Head of IT Service Management to lead the enterprise-wide ITSM capability within the Office of the Chief Technology Officer (OCTO). In this highly visible role, you will own cross-company governance for Incident Management and Change Management, and lead the end-to-end management of Pearson’s Service Now platform and Atlassian toolchain.
The ideal candidate combines deep ITIL 4 expertise with a platform product mindset, exceptional
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