Senior IT Systems Administrator
Saint Paul, Ramsey County, Minnesota, 55199, USA
Listed on 2026-08-30
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IT/Tech
Systems Administrator
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Senior IT Systems AdministratorDate: Aug 25, 2026
Location(s): St. Paul, MN, US, 55107
Company: Next Era Energy
Requisition : 97060
Next Era Analytics offers energy consulting services using industry-leading scientific analysis for planning, siting, forecasting and optimizing all forms of energy projects. Our optimization and analytics platforms integrate open-source technologies to leverage massive, diverse sets of utility operating data. This enables rapid development of operational solutions. Applying expertise in advanced mathematics, data and physical sciences, we solve some of the hardest problems facing the energy industry.
Position Specific DescriptionWe are seeking an experienced Senior System Administrator to support and advance a growing technology organization of software engineering, data science, and business professionals. This role is responsible for the administration, reliability, security, and continuous improvement of cloud-based and internal IT environments, endpoint technologies, and workplace systems.
The ideal candidate combines strong hands‑on technical expertise with sound operational judgment and a service‑oriented mindset. You will operate with a high degree of autonomy, lead complex troubleshooting efforts, improve infrastructure and support processes, and serve as a trusted technical partner to development, engineering, security, and business teams.
- Environment Administration: Administer and support cloud-based and internal IT environments used by software engineering, data science, and business teams.
- Cloud Infrastructure: Design, implement, configure, and maintain reliable cloud solutions that support development and production‑adjacent workflows.
- Infrastructure Enablement: Partner with development teams to build, deploy, and maintain infrastructure while promoting scalable, supportable, and secure practices.
- Platform Reliability: Monitor system health, troubleshoot performance issues, and implement improvements that increase availability, resilience, and operational efficiency.
- Technical Standards: Establish and maintain system administration standards, configurations, procedures, and operational controls.
- Advanced Troubleshooting: Lead the diagnosis and resolution of complex hardware, software, identity, access, connectivity, and infrastructure issues.
- Request Management: Triage and prioritize incoming IT work requests based on urgency, business impact, and technical risk.
- Escalation Support: Serve as a senior escalation point for technical issues that require deeper analysis, cross‑functional coordination, or advanced system knowledge.
- Service Ownership: Manage incidents and support requests through resolution while communicating status, risks, dependencies, and next steps clearly.
- Root‑Cause Analysis: Identify recurring issues, determine underlying causes, and implement durable corrective actions rather than temporary workarounds.
- Endpoint Administration: Oversee the provisioning, configuration, security, maintenance, and support of laptops, peripherals, and related endpoint devices.
- Lifecycle Management: Improve device deployment, patching, upgrade, inventory, compliance, and replacement processes.
- Audio Visual Support: Provide advanced support for conference room, presentation, and collaboration technologies, including complex troubleshooting and vendor coordination.
- Workplace Reliability: Ensure employees have secure, dependable, and effective technology for both in‑office and remote work.
- Technology Evaluation: Assess new endpoint, collaboration, and workplace technologies and make recommendations based on supportability, security, cost, and user experience.
- AI‑Augmented Administration: Use AI assistants and related toolsets to accelerate troubleshooting, improve documentation, analyze technical issues, and enhance support and administration workflows.
- Responsible AI Use: Validate AI‑generated outputs and maintain full accountability for the accuracy, security, and appropriateness of technical decisions.
- Automation: Develop scripts, workflows, and…
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