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Remote IT Operations Leader — Production Support & SLA
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-31
Washington, District of Columbia, 20022, USA
Listing for:
HealthEdge
Remote/Work from Home
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Health Edge is seeking an IT Technical Operations Manager to oversee production support and technology delivery for our Health Plan customers. You will drive SLA reporting, incident resolution, and operational excellence while coordinating with onshore/offshore teams and vendors.
The role requires heavy focus on service management, change coordination, and customer interaction in a remote US environment. Strong communication and SQL skills are essential.
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