Remote Salesforce CRM Support Specialist
Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-31
Northern, Floyd County, Kentucky, USA
Listing for:
Peraton
Full Time, Remote/Work from Home
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
CRM Systems & Management, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Peraton is seeking a remote CRM Help Desk / Support Specialist to manage Salesforce Service Cloud case queues, triage requests, and perform administrative tasks to ensure SLA adherence. The role serves as the primary contact for end-user support inquiries and requires strong troubleshooting and communication skills.
This position emphasizes high-volume case management, knowledge-base creation, and metrics reporting, with a focus on security and DoD-level support.
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