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Remote Imaging Support Engineer — Tier-1

Remote / Online - Candidates ideally in
Orono, Penobscot County, Maine, 04469, USA
Listing for: Canon USA & Affiliates
Remote/Work from Home position
Listed on 2026-08-31
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 86000 - 138000 USD Yearly USD 86000.00 138000.00 YEAR
Job Description & How to Apply Below
Position: Remote Imaging Support Engineer — 24/7 Tier-1
Location: Orono

Canon Medical Systems USA, Inc. is seeking a Remote Support Engineer to provide centralized, high-quality remote support across imaging modalities (CT, MR, XR, VL, UL) from a home office in the USA.

The role operates in a 24/7/365 model with rotating shifts, including evenings, weekends, and holidays, to ensure continuous customer coverage and rapid issue resolution. Responsibilities include Tier 1 intake, remote triage, escalation to Tier 2, and coordinating with Field Service Engineers.

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