Proposal Writer, Senior

This posting is for Sirsi Dynix, Harris company. It is a full-time fully remote position in the US or Canada. The Senior Proposal Writer is responsible for leading the development of compelling, compliant, and strategic proposals for integrated library systems (ILS), library services platforms (LSP), discovery tools, and related technology and services. This role bridges technical, functional, and library-domain expertise to clearly articulate how solutions support libraries in improving access, operations, and patron experience.

This individual partners closely with Sales, Research & Development, Professional Services, Support, Security, and other teams to produce high-quality responses to RFPs, RFIs, and RFQs from academic, public, and special libraries.

• Lead end-to-end proposal development for library system procurements (ILS/LSP, discovery, digital resource management, analytics). Analyze RFP requirements from libraries, consortia, and government entities to ensure complete compliance. Develop proposal strategies aligned to procurement criteria such as functionality, interoperability, accessibility, and total cost of ownership. Manage timelines, schedules, and deliverables across cross-functional teams.

• Write clear and persuasive responses describing:
  Circulation, cataloging, acquisitions, and ERM functionality Discovery layers and user experience Interoperability (e.g., MARC, BIBFRAME, APIs, SIP2, NCIP, Z39.50) Cloud architecture, hosting, security, and data privacy Translate technical platform capabilities into outcomes for librarians, faculty, and patrons. Collaborate with product managers, solution consultants, and library SMEs.

• Develop win themes focused on:
  Improved patron access and engagement Operational efficiency for library staff Support for digital transformation and open access Integration with campus or municipal systems Tailor messaging by segment (academic, public, consortia, K–12). Craft compelling executive summaries and value narratives.

• Partner with:
  Sales and Account Teams to align on opportunity strategy Product and Engineering to validate technical accuracy Implementation and Support teams to describe service delivery Lead proposal review cycles (e.g., content reviews, compliance checks). Coordinate inputs from distributed stakeholders, including international teams when applicable.

• Ensure full compliance with library procurement requirements, including mandatory forms, technical matrices, and pricing structures. Maintain consistency in terminology (library standards, metadata formats, accessibility requirements such as WCAG). Edit and proofread for clarity, accuracy, and professionalism.

• Maintain and enhance a reusable content library specific to library technology:
  Standard responses for ILS/LSP functionality Case studies and library success stories Implementation methodologies and training approaches Develop templates for common library procurement formats. Continuously improve proposal processes and efficiency.

• Integrate knowledge of competing library platforms (e.g., Alma, World Share, Sierra, Polaris, Koha). Highlight differentiators such as:
  Open architecture and APIs User experience innovation Analytics and reporting capabilities Support win/loss reviews specific to library procurements.

Utilize our current Proposal Response software, Loopio, along with our suite of AI tools to write and edit detailed RFP responses for libraries and consortia. Develop compliance matrices addressing hundreds to thousands of functional requirements. Lead proposal kickoff meetings and define content strategy. Align messaging with library priorities such as accessibility, equity, and digital access. Customize proposals for each institution or…