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Remote Tier I Service Desk Technician
Remote / Online - Candidates ideally in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-08-31
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver first-tier technical support for Veterans and VA providers. You will assist with mobile device setup, login troubleshooting, and basic hardware/software issues across iOS, Android, Windows, and web-based video solutions.
This fully remote role (Eastern Time) emphasizes strong customer service, clear communication, and precise ticket documentation in Service Now, with emphasis on meeting performance metrics and ownership
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