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Remote Technical Support Specialist
Remote / Online - Candidates ideally in
Juneau, Juneau Borough, Alaska, 99812, USA
Listed on 2026-08-31
Juneau, Juneau Borough, Alaska, 99812, USA
Listing for:
EBSCO Information Services
Remote/Work from Home
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
EBSCO Information Services is seeking a Technical Support Representative to deliver expert technical support for our software and solutions. You will diagnose issues, guide customers, and partner with internal teams to drive issues to resolution.
The role emphasizes strong communication, problem solving, and the ability to translate complex technical topics into user-friendly guidance, while supporting enterprise and client-facing applications in a remote-friendly environment.
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