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Remote IT Service Desk Engineer — Tier 2 & Automation Focus
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83708, USA
Listed on 2026-08-31
Boise, Ada County, Idaho, 83708, USA
Listing for:
Coinbase
Remote/Work from Home
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
IT Support, IT Specialist
Job Description & How to Apply Below
Coinbase is seeking an IT Service Desk Engineer to own Tier 2 escalations and support a global employee base. You will manage hardware, software, and networking issues across macOS, iOS, Chrome OS, Android, and Windows/AWS Work spaces, while guiding Tier 1 engineers and upholding SLAs.
Responsibilities include supporting Google Workspace, Atlassian, Okta, Jamf, and Slack, performing root cause analysis, building knowledge resources, and collaborating with IT Ops, Security, IAM, and vendors to
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