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AI-Driven Remote Tech Support Specialist
Remote / Online - Candidates ideally in
Cheyenne, Laramie County, Wyoming, 82007, USA
Listed on 2026-08-31
Cheyenne, Laramie County, Wyoming, 82007, USA
Listing for:
EBSCO Information Services
Remote/Work from Home
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
EBSCO Information Services (EBSCO) is hiring a Technical Support Representative to provide first-line diagnostic and troubleshooting support for our software and solutions. You will resolve issues, communicate plans, and ensure customer satisfaction while working with internal teams.
The role emphasizes translating technical concepts for users, collaborating across departments, and maintaining strong relationships with customers and partners in a remote-friendly environment.
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