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Remote Technical Support Engineering Manager - FinTech
Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-31
Northern, Floyd County, Kentucky, USA
Listing for:
Jack Henry & Associates, Inc.
Remote/Work from Home
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
IT Support, Technical Support, FinTech
Job Description & How to Apply Below
Jack Henry & Associates, Inc. seeks a Technical Support Engineering Manager to lead the Level 2 support team within the Enterprise Payment Solutions (EPS) Smart Pay group.
You will mentor engineers, handle escalations, and coordinate with product teams to deliver reliable, high-quality support for our fintech platforms. The role requires hands-on leadership, 7+ years in technical support, prior management experience, and knowledge of fintech or payments.
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