Lead, Technology Solutions Design; Payroll & Benefits) Remote Informati

What You'll Do

Avalara’s continued global growth requires a scalable, compliant, and reliable People Technology foundation. The Lead, People Technology Solutions Design is the technical owner for Workday Payroll, Benefits, Time Tracking, Time Off, and Absence. This role leads solution design, configuration, governance, and continuous improvement across these domains to ensure employees are paid accurately, benefits are administered seamlessly, and workforce time data supports operational, financial, and regulatory requirements.

Partnering closely with HR, Payroll, IT, and external vendors, this role reduces operational risk, improves employee experience, and enables Avalara’s AI-first strategy through automation and intelligent system design.

Raises the technical capability of the People Technology team through deep Workday expertise, scalable design standards, documentation, mentoring, and reduced reliance on external consultants.

Improves payroll accuracy, compliance, operational efficiency, and system reliability while reducing technical debt and supporting global growth.

Delivers accurate pay, seamless benefits administration, and reliable time and absence management, improving employee confidence and manager self-service.

• Own Workday solution design across Payroll, Benefits, Time Tracking, Time Off, and Absence, delivering scalable, compliant, and maintainable solutions.
• Lead design and optimization of Workday Payroll configurations supporting multi-state and global payroll operations.
• Design and maintain Benefits solutions including eligibility, enrollment events, carrier integrations, and open enrollment.
• Configure and optimize Time Tracking, Time Off, and Absence Management to ensure regulatory compliance and payroll accuracy.
• Lead cross-functional initiatives from requirements through production deployment with HR, Payroll, IT, and vendors.
• Drive continuous improvement by reducing technical debt, simplifying configurations, and leveraging AI-enabled capabilities.
• Serve as the technical authority for assigned Workday domains, establishing governance and best practices.

12-Month Success Signals

• Established a scalable and well-governed Workday Payroll, Benefits, and Time ecosystem that improves reliability, simplifies administration, and supports Avalara's global growth.
• Delivered two or more strategic Workday initiatives from solution design through production, achieving measurable business value and strong stakeholder adoption.
• Increased stakeholder confidence in People Technology through improved system stability, faster delivery, and trusted partnership with Payroll, HR, Finance, and IT.
• Improved operational efficiency by simplifying configurations, reducing manual processes, and introducing automation that increases quality and scalability.
• Successfully managed both Workday biannual releases with effective impact assessments, testing, and adoption of new capabilities.
• Implemented at least one AI-enabled capability that measurably improved operational efficiency, compliance, reporting, or employee experience.
• AI Expectations:
  Use AI to accelerate requirements analysis, solution design, documentation, testing, and delivery.
• Apply AI and Workday capabilities to identify anomalies, configuration drift, and optimization opportunities.
• Automate repetitive activities such as testing, validation, reporting, and documentation.
• Apply AI responsibly in compliance-sensitive environments following Avalara governance and privacy standards.
• Demonstrate measurable business outcomes through AI adoption and share best practices across the team.

• Use AI to accelerate…