More jobs:
Hybrid WFM Login Administrator; Remote/Onsite
Remote / Online - Candidates ideally in
Little Rock, Pulaski County, Arkansas, 72208, USA
Listed on 2026-08-31
Little Rock, Pulaski County, Arkansas, 72208, USA
Listing for:
Teleperformance USA
Full Time, Remote/Work from Home
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Teleperformance USA is hiring for a Workforce Management Helpdesk Support role. The position supports daily login administration, client hierarchy updates, and troubleshooting CCMS/ACD-s. Onsite preference in Brownsville area with work-from-home option, requiring strong communication and problem-solving skills.
The role emphasizes ticket handling, password resets, and client-specific processes within SLA. Candidates should be comfortable with extended hours and cross-team collaboration.
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