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Remote Salesforce Solution Architect - Service Cloud Voice
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-09-01
Washington, District of Columbia, 20022, USA
Listing for:
FormativGroup
Remote/Work from Home
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Formativ Group is seeking a Salesforce Solution Architect with strong expertise in Contact Center, Service Cloud Voice, and Amazon Connect. You will lead solution design, validate feasibility, and guide architectural standards across engagement teams.
This role emphasizes enterprise-grade Salesforce implementations and ongoing platform optimization. You will mentor technical teams, collaborate with pre-sales, and ensure alignment of technology with business strategy while delivering scalable,
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