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Remote Head of Enterprise IT Service Management
Remote / Online - Candidates ideally in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-09-01
Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for:
Pearson
Remote/Work from Home
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Pearson is seeking a seasoned Head of IT Service Management to lead enterprise-wide ITSM for the OCTO office. You will own the Service Now and Atlassian toolchain, set governance standards, and direct a globally distributed team.
Bring a platform-product mindset, ITIL 4 expertise, and a track record of executive stakeholder influence. You will shape AI-assisted service governance, incident and change management, knowledge management, and CMDB practices across Pearson globally.
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