Remote Delivery Lead: Global IT Support & SLA Strategy
Remote / Online - Candidates ideally in
Bismarck, Burleigh County, North Dakota, 58502, USA
Listed on 2026-09-01
Bismarck, Burleigh County, North Dakota, 58502, USA
Listing for:
FullStack
Remote/Work from Home
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Full Stack, a leading AI-native engineering partner, seeks a hands-on Delivery Manager to own enterprise application support and BAU enhancements for a global R&D IT org. This role spans a consolidated L1 service desk, L2 domain specialists across six portfolios, and a steady flow of minor enhancements, all integrated with the client’s existing support model.
You’ll own the client relationship from sponsorship to business unit managers, oversee engagement financials, and lead staffing decisions
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