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Tier 3 Desk Specialist - Remote & On-Site Support
Remote / Online - Candidates ideally in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-09-01
Houston, Harris County, Texas, 77246, USA
Listing for:
Ergos Technology Partners SAL Offshore
Full Time, Remote/Work from Home
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
ERGOS Technology Partners in Houston, TX seeks an experienced Tier 3 Live Desk Technician to deliver advanced remote and on-site support for diverse client environments. You will handle escalations, diagnose complex issues, and maintain thorough ticketing while engaging with customers professionally.
You will work across Windows/AD, Exchange, VPNs, firewalls, and network devices, mentoring junior staff and ensuring high client satisfaction through clear communication and rapid issue resolution.
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