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Remote Support Analyst: AI-Driven Customer Solutions
Remote / Online - Candidates ideally in
Bangor, Penobscot County, Maine, 04401, USA
Listed on 2026-09-02
Bangor, Penobscot County, Maine, 04401, USA
Listing for:
Harris Computer
Full Time, Remote/Work from Home
position Listed on 2026-09-02
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Harris Computer is seeking a remote Support Analyst to serve as the frontline for customer issue resolution across our software products. You will diagnose, document, and solve technical problems, communicating clearly with customers and internal teams while leveraging AI-powered tools to triage and accelerate responses.
This role is fully remote, full-time, and reports to the Manager, Support Services. A background in technical support and strong communication are essential.
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