Project Manager, IT Project Manager, Systems Analyst

Forensic Advantage Systems® (a business unit of Harris Computer) delivers specialized Laboratory Information Management Systems (LIMS) built for crime labs and medical examiner offices. We’re not just implementing software—we’re helping agencies across the country enhance public safety and investigative accuracy. As a Project Manager, you’ll lead full-cycle software implementation projects, aligning teams and stakeholders to deliver impactful, efficient, and scalable solutions.

You’ll be a key force in our mission to turn every new customer into a lifelong advocate.

• Lead end-to-end software implementation projects for forensic labs and medical examiner customers
• Manage project scope, schedules, budgets, resources, and risks across multiple concurrent projects
• Communicate proactively with internal teams and external stakeholders, ensuring alignment and transparency
• Drive project decisions, resolve conflicts, and negotiate trade-offs to keep projects on track
• Conduct regular project reporting (KPIs, financials, status updates) for customers and internal leadership
• Forecast project delivery timelines and financials every month, quarter and year for all assigned projects. Forecasting measures the difference between your project forecasts and the project results.
• Create regular customer-facing status reports and identify when requested work requires formal change orders to the contract or statement of work
• Manage invoicing milestones and project financials to support cash flow and working capital goals
• Lead post-implementation reviews to identify lessons learned and continuously improve processes
• Contribute to the evolution of project delivery practices across the Professional Services (PS) team

• 5+ years of progressive project management experience in software or enterprise system delivery
• Proven ability to manage customer-facing projects with multiple work streams and stakeholders
• Strong leadership, communication (written and verbal), negotiation, and conflict-resolution skills
• Ability to manage priorities and negotiating resources in a matrixed environment and drive cross-functional collaboration
• Possess relevant experience with contract negotiations and customer management.
• Experience with software implementation methodologies and client relationship management
• Proficiency with Microsoft Project, Excel, PowerPoint, Visio, and Share Point

• Experience in forensic science (crime lab LIMS) or medical examiner environments
• PMP certification (or in progress); but not required
• Familiarity with criminal justice workflows and evidence/laboratory systems
• A confident, customer-first approach and strong analytical decision-making skills
• Ability to thrive independently while collaborating with a remote, distributed team
• Familiarity with Wrike Project Management Software
• Excellent customer service skills

• 3 weeks' vacation + 5 personal days
• Comprehensive benefits from day one:
  Medical, Dental, and Vision
• Employee stock ownership plan and 401k matching
• Lifestyle rewards program
• Remote-first flexibility
• An opportunity to work with professionals making a difference in Forensic Science

• This is a remote position
• Travel may be required, typically