ERP System Administrator

Position Overview

Dia Medical USA is a fast‑growing medical equipment distributor located in Farmington Hills, MI, providing healthcare and educational equipment solutions to improve patient care.

• Administer Net Suite environments (production, sandbox), including user provisioning, role‑based access control, and permission auditing.
• Configure and maintain custom records, custom fields, forms, workflows (Suite Flow), and approval routing.
• Oversee Net Suite releases, including impact analysis, sandbox testing, and production deployments.

• Design, develop, and maintain Suite Flow workflows, Suite Script, and Suite Commerce Advanced.
• Optimize performance and maintainability of customizations.
• Maintain documentation for custom scripts, workflows, and system architecture.

• Manage and monitor integrations using middleware platforms (e.g., Celigo).
• Troubleshoot integration failures, data sync issues, and API errors.
• Implement data validation, error handling, and reconciliation processes.
• Perform data imports, exports, and mass updates using CSV Import, Suite Analytics, and Saved Searches.

• Develop advanced saved searches, Suite Analytics workbooks, KPIs, and dashboards.
• Support financial and operational reporting requirements, including audit support.
• Ensure data accuracy and consistency across reports and downstream systems.

• Serve as escalation point for Net Suite system issues and performance troubleshooting.
• Partner with stakeholders to gather technical requirements and design system enhancements.
• Identify opportunities for automation, process optimization, and system scalability.
• Coordinate with Net Suite Support and third‑party vendors to resolve complex issues.

• Enforce security best practices, including role segregation, least‑privilege access, and periodic access reviews.
• Maintain change logs and documentation for system updates and enhancements.

• Ongoing support of data analysis and correction within Net Suite.
• Weekly reporting on revisions and upkeep to maintain accuracy on all existing Net Suite records.

Minimum Bachelor’s degree in Computer Science, Business, Supply Chain, or related field and minimum 5 years of relevant experience, or equivalent of 7 years of combined education and experience.

• Proficient in Microsoft Office suite, including intermediate competency with Excel.
• Expert in Net Suite and ERP systems.
• 2 years of experience using Suite Commerce Advanced.
• Basic knowledge of purchasing policies, procedures and processes.
• Experience operating standard office equipment and preparing and maintaining accurate records.
• Effective interpersonal, written, and verbal communication skills, including ability to collaborate with various organizational levels.
• Experience working with detailed information and data.
• Ability to adapt to changing work priorities and meet deadlines and schedules.

• Competitive wages.
• Medical, dental, and vision insurance coverage options.
• 401(k) retirement plan with company matching contributions.
• Paid time off, personal time, paid holidays, and hybrid onsite/remote work schedule.
• Company‑paid life insurance.
• Voluntary life, disability, accident, and critical illness insurance options.
• On‑site fitness center.
• Casual dress code.
• Opportunity to make a difference in the ever‑growing healthcare field.

Regularly required to sit; talk and hear; use hands to finger, handle, or feel; reach with hands and arms; and requires color and close vision. Occasionally required to stand; walk; stoop; kneel; and lift or move up to 15 pounds, without authorization to lift over 50 pounds without assistance. Requires understanding, remembering, applying or communicating moderately complex information and problems, collaborating and exploring alternative solutions, organizing and prioritizing thoughts, making decisions with moderate impact, and using intermediate mathematical skills for reporting purposes.

Dia Medical is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.