HPC Technical Consultant, Onsite, TN

HPC Technical Consultant

This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.

US Citizenship required

Work Location:

Memphis, TN

On-Site daily from 9am to 5pm or as required. Standard business hours.

Key Responsibilities:

• Perform on-site repair and maintenance activities on HPC compute, network, and storage hardware
• Review tickets for hardware actions needed and claim for action
• Interact with ticket system to document actions taken and pass ticket to next step
• Complete training on specialized compute hardware, network, and storage components
• Read system documentation and diagrams to identify specified components within system
• Collaborate with team members using face-to-face, phone, and online communication including email, Teams, and Slack
• Perform hardware actions, e.g. component replacement from spares
• Operate hand tools and low-power tools (e.g. battery power screwdriver)
• Select proper tools and maintain tools in organized way on site
• Lift and move parts and equipment up to 50 lbs individually and up to 75 lbs with another person
• Occasionally operate pallet jack to move inventory from one place to another within site (for equipment with no operator's license required)
• Occasionally assist with system installation activities
• Interface with parts inventory manager if applicable
• Experience with Motivair and Vertiv CDU.

Education:

• HS graduate
• Strong mechanical aptitude
• Familiarity with hand tools
• Experience with computer hardware and datacenters preferred

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.