OMS Architect - Remote

OMS Support Architect

Seeking an OMS Support Architect with deep expertise in IBM Sterling Order Management System (OMS) to support and evolve a highly integrated enterprise order management ecosystem. This individual will serve as the technical leader for OMS architecture, implementation support, transaction analysis, system integrations, and platform optimization. The ideal candidate possesses strong functional knowledge of order management processes while also understanding the technical architecture required to support sourcing, inventory visibility, fulfillment, and order orchestration within a complex enterprise environment.

The Architect will work closely with business stakeholders, development teams, and enterprise architects to drive scalable OMS solutions, troubleshoot production issues, and support ongoing platform enhancements.

Responsibilities:

• Provide architectural leadership and implementation support for IBM Sterling OMS.
• Support and optimize OMS capabilities including:
  Sourcing Inventory Visibility Order Hub Order Orchestration
• Analyze and troubleshoot end-to-end order lifecycle transactions across OMS and connected applications.
• Lead solution design efforts and evaluate configuration versus customization approaches.
• Partner with business stakeholders to gather requirements and translate them into scalable OMS solutions.
• Support development and QA teams by providing technical guidance and acceptance criteria.
• Analyze integration failures, data flows, payloads, and transaction exceptions to determine root causes.
• Design and support integrations between OMS, ERP, WMS, eCommerce, EDI, and supply chain platforms.
• Document architecture, business processes, system interfaces, and technical dependencies.
• Drive continuous platform improvement, scalability, performance optimization, and operational efficiency.
• Lead coordination between onshore and offshore teams to ensure successful delivery of OMS initiatives.