Manager Digital Systems Deployment-Orthopaedics

Manager Digital Systems Deployment-Orthopaedics

DePuy Synthes is hiring for a Manager Digital Systems Deployment-Orthopaedics to be located in West Chester, PA, or Raynham, MA! Remote work options may be considered on a case-by-case basis and if approved by the Company for United States of America based candidates. This is a duration-based position concluding on December 31st 2027. This position is eligible for severance.

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness.

The Manager, Digital Systems Deployment owns deployment, adoption, and operational support of Supply Chain digital platforms across the Americas (US, Canada, LATAM). This role partners with Sales, Marketing, Business Operations, and Supply Chain to drive platform adoption, improve inventory visibility and customer experience, and translate user needs into prioritized product enhancements. The Manager will also lead training/onboarding, stakeholder reporting, and collaborate with engineering to test and deploy software/hardware updates.

Key Responsibilities:

• Lead end-to-end deployment and ongoing support of the Supply Chain digital platform for America's markets; drive adoption targets and service-level objectives with commercial field teams
• Define, track and report metrics (e.g., tagging %, pinging %, data accuracy %, etc.) and present results to stakeholders and leadership
• Lead discovery sessions with internal and external customers to identify use cases that improve inventory optimization and platform expansion
• Collaborate with platform development team to scope, test, and deploy feature releases and hardware updates; manage release readiness and rollout communications.
• Own onboarding, training materials and end-user engagement plans; run training sessions and enablement for field teams
• Maintain and improve platform data integrity; investigate root causes of data issues and drive corrective actions across systems and processes
• Apply project, change and customer management to scale platform usage and remove adoption blockers in a matrixed environment
• Support identification and quantification of cost, efficiency, and effectiveness improvements enabled by the platform

Additional Responsibilities

• Provide backup support for the platform and data lead as required
• Participate in platform daily and weekly meetings to reflect status of accounts
• Support other digital platform initiatives as required

Qualifications

Education:

• Minimum of Bachelor's degree required

Experience and Skills:

Required:

• Minimum of 6-8 years experience in medical supply chain, digital platform deployment, or related operations roles
• Proven project and change management experience in a matrixed organization (PMP or Prosci experience is a plus)
• Proven track record to lead cross-functional programs and influence without direct authority.
• Strong data analysis and reporting skills (comfortable with Excel and BI tools).
• Excellent written/verbal communication and stakeholder presentation experience.
• Self-starter, able to prioritize in ambiguous settings and manage multiple deployments concurrently

Preferred:

• Supply Chain experience in healthcare environment or medical device distribution
• Direct customer-facing or field support experience
• Advanced MS Excel proficiency (lookup functions, pivot tables, basic macros), familiarity with data import workflows
• Project Management experience / proficiency working with project management & flowcharting tools

Other:

• English Fluency is required
• Up to 40% domestic travel required

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via , internal employees contact AskGS to be directed to your accommodation resource

The anticipated base pay range for this position is:

$ - $

Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).This position is eligible to participate in the Company's long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including…