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Remote Technical Support Specialist — SQL & Systems Expert
Job Description & How to Apply Below
Relativity is seeking a Technical Support Specialist in Kentucky to troubleshoot software and networked systems, and to provide exceptional customer support via phone and email. You will build product knowledge, resolve tickets, and work with senior team members to diagnose incidents.
The role requires handling a high-volume support flow, maintaining accurate ticket records in Salesforce, and adhering to SLAs while participating in a 4x10-hour shift schedule with a compensation differential.
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