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Help Desk Analyst: Remote & Onsite IT Support
Remote / Online - Candidates ideally in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-09-03
Birmingham, Jefferson County, Alabama, 35275, USA
Listing for:
First National Bankers Bank
Remote/Work from Home
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
First National Bankers Bank is seeking a Help Desk Analyst to provide first-level support for end-users’ hardware, software, and systems. You will handle requests via phone, email, and ticketing tools, troubleshoot issues, and document resolutions to support operations.
The role requires working with Microsoft environments (Active Directory, Exchange, Windows permissions) and a security-first mindset, with occasional remote assistance and hands-on setup of devices.
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