Technical Developer

Job Overview

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Technical Writer – Courseware Developer, Product Adoption Content and Education (PACE) team

• Design, develop, deliver, and maintain customer‑facing, best‑in‑class user content.
• Produce a range of deliverables, including concepts and tasks for networking features, in‑product content, installation instructions, illustrations, video scripts, course modules, and more.
• Collaborate with key stakeholders and subject matter experts to understand and identify requirements and customer needs.
• Analyze specifications and product descriptions and recommend the best documentation approach.
• Learn the customer experience through hands‑on usage of our networking products.
• Follow established style and process guidelines to provide consistency and completeness.
• Lead technical documentation efforts with a small number of technical writers, within an environment that has defined stakeholders and established processes.

• Demonstrated ability to produce high‑quality, accurate, and easy‑to‑use technical content, preferably for advanced software products.
• 5+ years of experience producing technical content.
• BA/BS in Technical Writing, English, Computer Science, or related degree, networking certification, or comparable experience.
• Good understanding of technology concepts such as cloud computing, automation, networking, data centers, security, or other advanced software technology.
• Ability to research complex technical concepts independently and collaboratively.
• Familiarity with XML authoring, content management, and courseware development tools.
• Strong problem‑solving skills; ability to make progress with less‑than‑complete information.
• Excellent communication and collaboration skills.
• Ability to utilize AI tools to scale the creation of content, while retaining high quality output.

• Hands‑on experience with network technologies, including routing, switching, security, network automation, virtual machines, containers, and cloud‑services.
• Hands‑on experience with network technologies such as cloud networking, routing, switching, data centers, or network security.
• Familiarity with DITA/XML authoring principles and content management concepts.
• Familiarity with Markdown and MS PowerPoint for authoring content.
• Experience leading technical documentation efforts with multiple writers.
• Familiarity with program management methodologies and systems such as Agile and JIRA.
• Familiarity with the HPE Aruba Networking and/or HPE Juniper Networking products and technologies.
• Have industry network certifications.

The expected salary/wage range for this position is provided below. Actual offer may vary based on geographic location, work experience, education/training, and/or skill level.
– United States of America:
Annual Salary USD 92, in California & New York; 81, in Florida & Texas & Washington.
The listed salary range reflects base salary. Variable incentives may also be offered.

• Comprehensive suite of health, financial, and emotional wellbeing benefits.
• Programs for personal and professional development to support career growth.
• Inclusive work environment with flexibility to manage work and personal needs.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are based on qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider qualified applicants with criminal histories.