IT Operations Specialist IAM; Remote

IT Operations Specialist IAM (100% Remote)

Job Category
:
Technology

Requisition Number
: ITOPE
001157

• Posted :
  August 28, 2026
• Full-Time
• Remote
• Salary Range : $70,000 USD to $82,000 USD

Showing 1 location

Vori Health is an award-winning, nationwide, virtual-first, musculoskeletal medical practice focused on evidence-based care that treats the whole person. Using a unique care model to help patients find the best path forward, Vori Health connects patients to a trained care team that includes a nonoperative physical medicine physician, a health coach navigator, and a physical therapist who manage the initial patient assessment and then work to coordinate all aspects of care.

We are on a mission to empower humanity to lead a healthier life.

The IT Operations Specialist will own day-to-day IT Access Control, serve as an escalation point for complex issues, and help mature IT Identity and Access Management practices across the organization. This role blends hands-on technical execution
, process improvement
, and cross-functional collaboration in a healthcare environment. This role is critical to ensuring reliable, secure, and efficient technology experiences for both employees and clinicians, directly enabling high-quality patient care.

Systems Ownership & Administration

• Manage Entra , users, groups, licenses, and directory integrations.
• Access Management & Governance
  • Implement Role-Based Access Control (RBAC), manage identity life cycles (joiners, movers, leavers), and perform access reviews/audits.
• Security & Authentication
  • Configure and maintain Privileged Identity Management (PIM), Conditional Access policies, MFA, and SAML/OIDC SSO integrations for SaaS applications.
• Messaging Applications (Teams, Slack, Zoom)
  • Administer workspace settings, user access, channels, and integrations
  • Support secure and compliant access and application delivery practices across the organization
• Business Applications
  • Configure and support Access Management for applications procured by business to optimize, automate, and improve efficiency for onboarding and offboarding
  • Ongoing management of administrative access controls to support application security, prevent data exfiltration, and maintain automated security and application patching

Employee Onboarding & Offboarding

• Own and continuously improve end-to-end employee onboarding and offboarding processes
• Provision hardware, accounts, system access, and security controls for new hires
• Partner with People Ops, Security, and Compliance teams to ensure onboarding meets healthcare and privacy requirements
• Ensure timely deprovisioning and asset recovery during offboarding

Security, Compliance & Best Practices

• Support IT security initiatives aligned with HITRUST, SOC2, HIPAA and healthcare data protection standards
• Complete UAR access reviews, and documentation of IT processes and controls
• Partner with Security and Compliance teams to remediate risks and implement controls

IT Operations & End-User Support

• Serve as an escalation point for complex IT support issues across corporate and clinical teams
• Ensure high availability, performance, and reliability of core IT systems supporting telehealth operations
• Proactively identify operational gaps and implement improvements to reduce incidents and support friction
• Support a distributed, remote workforce with a focus on clinician and care team workflows

Process Improvement & Documentation

• Create and maintain clear IT documentation, runbooks, and standard operating procedures
• Help mature IT Access management practices (least privilege, RBAC, just-in-time access)
• Contribute to tooling evaluations and implementations as the organization scales

Required:

• 3+ years of experience in IT Operations, Security, or Access Control
• Strong experience administering Entra  similar cloud IAM solution
• Experience supporting remote-first or distributed teams
• Strong troubleshooting skills across SaaS applications, endpoints, and identity systems
• Excellent communication skills and a customer-focused mindset
• Experience operating in regulated environments (healthcare, fintech, or similar)

Nice-to-Haves:

• Microsoft Certified:
  Id…