Services Sales Domain Specialist - ServiceNow Practice

General Information

Req #: WD

Career area:
Sales

Country/Region:
United States of America

State:
North Carolina

City:
Morrisville

Date:
Tuesday, August 25, 2026

Working time:
Full-time

* United States of America
- North Carolina
- Morrisville

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US $83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.

Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via our Story Hub.

Lenovo is expanding its Digital Workplace (DWS) portfolio through a worldwide Service Now Practice and are seeking a Senior Services Sales Domain Specialist for Service Now to drive strategic growth across our customers through services and solutions.

This is a senior, high-impact sales leadership role. You will lead large, complex Service Now transformation engagements, shape strategic consulting and implementation propositions, and expand Lenovo's Services and Solutions' footprint across selected accounts.

You will operate as a trusted advisor to senior client stakeholders helping organizations modernize enterprise workflows, optimize digital operations, and embed platform-led innovation across IT, HR, Customer Operations, Domain specific solutions and beyond leveraging Service Now.

Beyond platform sales, you will position Lenovo's broader Service Now Consulting and Implementation Services capabilities to deliver end-to-end transformation from advisory and design through implementation, integration, optimization, and managed services.

Successful candidates will get an opportunity to make a substantial impact in advancing this strategy and also accelerate personal growth.

This role offers the flexibility to be home-based anywhere in the U.S.

Key Responsibilities:

• Lead and own the full sales lifecycle for complex, multi-tower Service Now opportunities, from early-stage shaping through to closure.
• Work in close collaboration with Sales Teams from Solutions & Services Group and International Sales Organization to identify growth opportunities in existing and new accounts.
• Shape outcome-led value propositions integrating Service Now with Lenovo's Consulting and Implementation capabilities.
• Engage C-suite and senior executives as a strategic transformation partner, influencing long-term digital roadmaps.
• Collaborate with consulting leaders, solution architects, engineering teams, alliance partners, and delivery executives to structure differentiated, high-value deals.
• Identify and drive cross-sell opportunities across Lenovo's DWS services portfolio.
• Represent Lenovo at executive briefings, industry events, and partner forums to enhance brand presence and strategic positioning for our Service Now practice.

Qualifications:

• Bachelor's degree in Business, Information Technology, Computer Science, or a related field (or equivalent experience) required
• 8+ years of experience in enterprise technology sales, with a focus on Service Now or similar platform-based solutions

Preferred Qualifications:

• Significant experience in senior-level Service Now sales within enterprise IT services, consulting, or digital transformation environments.
• Proven track record of closing large, complex and transformational deals.
• Strong understanding of consulting-led engagements and engineering-driven delivery models.
• Deep knowledge of Service Now platform capabilities and enterprise workflow automation strategies.
• Demonstrated ability to engage and influence C-suite stakeholders and senior decision-makers.
• Strong commercial acumen, strategic thinking capability, and disciplined pipeline management.
• Willingness to travel nationally and internationally as required.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

• * United States of America
• * United States of America - North Carolina
• * United States of America
  - North…