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Remote MSP Tier 1 IT Support Technician

Remote / Online - Candidates ideally in
Nebraska, USA
Listing for: Socket.dev
Full Time, Part Time, Remote/Work from Home position
Listed on 2026-09-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 29640 USD Yearly USD 29640.00 YEAR
Job Description & How to Apply Below

Wheel House IT is seeking a customer-focused Tier 1 Support Technician for our Service Desk. This contract-to-hire role is remote for US-based candidates, with preference for Midwest/Central Time Zone locations. Compensation is $18–$20/hr for about 30 hours/week.

You will be the first point of contact, troubleshooting issues and guiding clients to resolution, while collaborating with senior technicians for escalations. Strong MSP and customer-service background is required.

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