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Remote Service Delivery Manager – ITSM & Incident Lead
Remote / Online - Candidates ideally in
Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listed on 2026-09-04
Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listing for:
FullStack
Remote/Work from Home
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Full Stack is seeking a hands-on Delivery Manager to own enterprise application support and BAU enhancements for a global client. You will manage three work streams: L1 service desk, L2 domain specialists across six portfolios, and minor enhancements while coordinating with client L3 teams.
You’ll be the escalation path above the Project Manager and oversee staffing, SLAs, and financials. You will own client relationships from executive sponsorship to tactical managers, drive staffing decisions,
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