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Tier 3 National Help Desk Engineer II - Remote
Remote / Online - Candidates ideally in
Kingsport, Sullivan County, Tennessee, 37662, USA
Listed on 2026-09-04
Kingsport, Sullivan County, Tennessee, 37662, USA
Listing for:
Sharp Electronics Corporation USA
Remote/Work from Home
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Sharp Business Systems is seeking a National Helpdesk Engineer II to deliver Tier 3 helpdesk support and server/infrastructure assistance for diverse clients across the United States. You will diagnose issues via phone and remote tools, and log tickets for reporting.
Onsite deployment and collaboration with Project Engineers are part of the role. Ideal candidates have 7–9 years in technical support, Azure certification preferred, and excellent communication skills.
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