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Remote Desktop Support Engineer - Client-Focused Tech
Remote / Online - Candidates ideally in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-09-04
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for:
Dox Electronics, Inc.
Remote/Work from Home
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Dox Electronics Inc. in Rochester, NY is seeking a Desktop Support Engineer to provide first-level technical support for a diverse client base, both in person and remotely.
The role emphasizes listening, diagnosing issues, and delivering timely solutions in a fast-paced environment. Ideal candidates have an Associate’s or Bachelor's in a related field or 1–3 years of experience, with strong customer service skills and the ability to work with Senior Engineers on complex tickets.
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