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Remote Tier I Service Desk Technician
Remote / Online - Candidates ideally in
Portsmouth, Virginia, 23701, USA
Listed on 2026-09-04
Portsmouth, Virginia, 23701, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver first-tier IT support to Veterans and VA providers. You will assist with mobile device setup, login issues, and basic hardware/software troubleshooting across iOS, Android, Windows, and web video tools.
This role emphasizes strong customer service and clear guidance for non-technical users, with ongoing training to broaden queues (MDM and Provider).
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