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Remote SaaS Desk Manager - Lead & Optimize
Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-09-04
San Francisco, San Francisco County, California, 94199, USA
Listing for:
Arine
Remote/Work from Home
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Arine, a San Francisco-based healthcare tech company, is seeking a remote Support Desk Manager to oversee our Support Desk for the Virtual Pharmacist Platform. You will lead analysts, ensure SLA adherence, and optimize ticketing workflows while collaborating with product, engineering, and clinical teams.
The role emphasizes data-driven improvements, scalable support systems, and cross-functional leadership in a fast-growing environment.
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