Lab Technician

Lab Technician

Location:

Austin, TX (Onsite)

Fulltime – Permanent

Must Have Technical/Functional Skills

1x Lab Technician

• We need 1 individual to serve as manual lab technicians for the team, and work alongside engineers to perform validation on Mac hardware on 100’s of units at a time. The lab technicians will be responsible for unboxing, racking, cabling, scanning, inventory management, lab maintenance, SW/FW updating and assisting with experiments.

Key Benefits

• Doing the manual heavy lifting required by racking and maintaining 100’s of Mac NPI hardware and test devices

• Assist the team’s engineers with their requests for regression or additional data

• Keep track of 100’s of devices under test and peripherals

• Setup hardware and perform regular software updates to hardware under test

In Scope

• 100% on-site role with no option for remote work. Must be on-site during working hours to support engineers as needed and to execute tests

• Unboxing and racking on up to several dozen DUTs, peripherals, and other units of test on a daily basis

• Manually preparing hardware to be tested via automated frameworks by first placing, cabling, configuring, and scanning test devices and equipment

• Tearing down racks in a quick and efficient manner to allow for rack space to be used by other projects

• Be available on-site in the labs for troubleshooting issues and assisting engineers when problems arise

• Maintain lab test equipment and infrastructure as requested by the team

• Prioritizing tasks and communicating to team members to identify correct order of tasks. Must alert team members with ample notice if unable to complete assigned tasks on-time

• Categorize and keep track of test peripherals in the lab using internal tools

• On-going documentation of test processes for future reference

• Working on manual tasks required for maintaining or setting up new lab spaces

Skills

• Knowledge of Mac hardware

• Strong troubleshooting skills

• High level of comfort using Terminal and bash

• Strong attention to detail

• Strong time-management skills

• Strong communication skills

• Ability to multitask and deliver results under competing priorities

Must-haves for Lab Technician

• Expected to be able to pick up items up to 50 lbs.

• Expected to be available during standard working hours, and, potentially frequently longer working days and/or weekends, if the role demands it.

• Expected to be available on-site 5 days a week.

• Able to quickly travel between different buildings to support labs in different locations.

Preferred for Lab Technician

• Proficiency in Python

Timezone

• Austin location and expected to work in office and lab - 5 days a week - 9AM to 6PM

Equipment

• None Required (we provide everything)

Success Criteria/Definition of Done

• Critical feedback is accepted and changes are made to improve if needed

• All requests in the queue are performed in a timely manner within defined deadlines.